Returns and Refunds

If you need to return one or more products purchased on, please fill in (within 14 days of receiving your order) the return request form on this page.

For better management of the return, you will need to specify your first and last name, the e-mail address provided during the order, your telephone number, and the order number (which you can find in the confirmation e-mails sent by us or within your account - in the section  "my orders).

Prepare and send the package, with the courier service of your choice, to the following address:

DULÀC FARMACEUTICI 1982 srl, Via Albenga, 125 - 10098 - Rivoli - Turin.

Caution: the products must be intact and sealed in their original packaging.

As a rule, the refund is made on the payment method used to complete the order.

For more information on the right of withdrawal, returns and refunds, please read the Terms and Conditions page.

Complete your return request

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